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FAQs

  • How can I place an order with you?

    Orders for Classic and Deluxe range can be placed easily online through our website.
  • Do the Classic and Deluxe styles come with enough envelopes?

    Yes both styles come with enough envelopes for the items that require them.
  • How long will my invites take to be delivered?

    We aim to despatch your online invites within 5 working days.
  • How much will delivery cost?

    All Mainland UK deliveries are £6.50. Please enquire for deliveries to non UK addresses. 
  • How can I avoid making mistakes on my stationery?

    We always advise that you read through all of our FAQ’s. Once you are logged in and have started designing your stationery you will be prompted to review your progress on each page and only once you have ticked the check box will you be able to proceed. If you create an account with us this enables you to be able to save working progress and come back to it as many times as you like.
  • What if I make a mistake once I have ticked the ok to print button?

    Once you have ticked this button no further changes can be made so we would advise you to double check your invites at every step of the way.
  • I am not happy with my stationery that I have received can I have my money back?

    We will offer a refund if your items are damaged or faulty when you receive it. Please contact us immediately we will then ask you to send us photographic evidence and return the items to us so we can inspect them here through our quality control process and replace your order as soon as possible. The return postage costs will fall to the customer.
  • Are my details safe with you?

    Yes, we will never pass your details on to a third party.
  • How is your stationery so economical?

    We are family run business in central London so working with us you are dealing direct with the printer and no middle man.
  • What is the minimum order?

    10 copies
  • Is the paper you print on environmentally friendly?

    Yes. All of our paper is FSC accredited ensuring that it all comes from a sustainable source.
  • How many extra copies should I order?

    We always recommend that with the invites you always order at least a few extra to cover any eventuality.
  • What will the paper be like?

    For both styles we have used the highest quality 300gsm card.